Quality Assurance

Quality Assurance

 KomShine quality policy

To deliver defect-free, competitive products and services to our customers on time.

Quality management system

As a world leading Technology Service Provider (TSP) in the information and communication industry, KomShine follows the ISO spirit of “say what you do and do what you say” and integrates the implementation of PDCA cycle into our daily operation to ensure quality policy is thoroughly executed.

KomShine product quality management system places strong emphasis on the integration of product design quality assurance and manufacturing quality control, together with failure prevention in mind as the central idea. For the part of design quality assurance; in order to design a product that is capable of fulfilling customer’s requirements, in early design stage, customer requirements are first organized then deployed functionally to design requirements so design parameters and parts specification can be throughout determined. Later on, by conducting a series of well defined internal and external verification tests that are provided by various design support functions--such as PCB layout verification, reliability verification, OS, communication and digital broadcasting certification and regulation certification--customer’s expectations on product design can be fully fulfilled. For manufacturing quality control, with the application of risk assessment and management, statistical process control and acceptance sampling, product variations are minimized and shipping quality is guaranteed in the most economical way. As for continuous improvement, production yield and market feedback is discussed in regular quality meetings conducted by functional teams to complete the quality improvement cycle.